Shipping policy

4. Shipping policy

AMN
Operated by JJY GROUP LLC
911 E Atlantic Blvd, Pompano Beach, FL 33060, United States
Support: support@aumenstore.com
Website: aumenstore.com

Last updated: November 10, 2026

1. Shipping origin

All products sold on aumenstore.com are shipped directly from China by our third-party supplier.

2. Shipping destinations

We ship worldwide.

3. Processing time

Orders are processed within 1 to 3 business days after order confirmation. Orders are not processed or shipped on weekends or public holidays.

4. Delivery time

Delivery takes 8 to 16 business days after the order has been shipped.

The total time to receive your order is the sum of the processing time and the delivery time. Delivery times are estimates and may be affected by customs clearance, carrier delays, weather conditions or other events beyond our control.

5. Shipping costs

Shipping costs, if any, are displayed at checkout before you complete your purchase.

6. Order tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take a few days to update after shipment.

7. Multiple packages

If your order contains more than one item, the items may be shipped and delivered in separate packages and may arrive on different days. This does not result in additional shipping charges.

8. Customs duties and import taxes

Because orders are shipped from China, they may be subject to customs duties, import taxes, VAT and other fees charged by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We have no control over these charges and cannot predict their amount. Please check with your local customs office for more information.

If you refuse to pay customs charges and the package is returned or destroyed, the order will not be eligible for a refund on the grounds of non-delivery, except where mandatory consumer law provides otherwise.

9. Shipping address

Please ensure your shipping address is complete and correct at checkout. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer. If you notice an error, contact us at support@aumenstore.com as soon as possible, before your order is shipped.

10. Undelivered orders

If your order has not been delivered after the maximum delivery time stated in Section 4, contact us at support@aumenstore.com. Undelivered orders are handled under our Return and Refund Policy.